Browse
Your Cart ()
cload

GUARANTEED SAFE & SECURE CHECKOUT

Trustpilot
Well-made products, honest pricing, fast delivery & friendly support.

Got a Question? Ask Us

Phone Icon support@prime-furniture.com.au

Shipping and Returns

Premium Insured Shipping


Do you ship to me?

We provide shipping Australia wide. We use insured, premium shipping to reduce damaged items and delays.

Please Note: We are unable to ship to PO Boxes.


How long does it take to receive my order?

Most of our items are dispatched in under 5-10 business days of your purchase (excluding weekends). We provide full tracking information and will update you along the way. 


How long does delivery take?

Delivery time varies depending on the product, supplier, partner warehouse, and location. Once your order has left the warehouse, you will receive a shipping notification email. The delivery takes place within 5-7 business days for items weighing up to 30 kg and below and 10-14 business days for products weighing above 30 kg. 


How do I track my delivery?

For products under 40 kgs, we will provide tracking information as it is arranged, and dispatched from the warehouse. A notification email will be sent to you containing delivery details. 

For bulky and fragile items, we send an email with the courier’s name, contact number, and reference. These couriers do not have a tracking link. They will call you to arrange a delivery date to your house. 


Hassle Free Returns

How long do I have to return the item(s)?

We accept returns within 30 days of you receiving the item.


In what condition can item(s) be returned?

Prime Furniture allows changed-of-mind returns if the following conditions are met:

  1. Original packaging is intact;
  2. Products and accessories are not assembled;
  3. The item is unused and in it's original condition.
  4. Item was not purchased on sale or price matched.

Will a refund be issued and if so, how much and what type (e.g. store credit or refund)?

A refund for the full amount of the product will be processed after the warehouse team has taken delivery, inspected the returned item and confirmed the above parameters regarding the condition of the item have been met.

Who pays for return shipping?

Customers are responsible for paying for return shipping costs. We recommend that customers use a tracked and insured shipping method, as we cannot guarantee receipt of the item if it is lost or damaged in transit.

Item Added to Your Cart
Customers also bought...
1.2m Home Office Desk - Black-Desk-Calibre-Prime Furniture 1.2m Home Office Desk - Black
$551.00
1.2m Home Office Desk - Full Black-Desk-Calibre-Prime Furniture 1.2m Home Office Desk - Full Black
$603.00
1.2m Home Office Desk - Natural-Desk-Calibre-Prime Furniture 1.2m Home Office Desk - Natural
$551.00
1.3m Console Table - Textured Expresso Black-Calibre-Prime Furniture 1.3m Console Table - Textured Expresso Black
$667.00
1.3m Oak Bench - Light Beige-Benches-Calibre-Prime Furniture 1.3m Oak Bench - Light Beige
$423.00
1.48m Oak Bench -Light Beige-Benches-Calibre-Prime Furniture 1.48m Oak Bench -Light Beige
$399.00
1.4m Coffee Table - Natural-Coffee Table-Calibre-Prime Furniture 1.4m Coffee Table - Natural
$641.00
1.4m Console Table - Messmate-Console Table-Calibre-Prime Furniture 1.4m Console Table - Messmate
$664.00
1.4m Oval Glass Coffee Table - Natural - Coffee TableCF8037-DW 1 1.4m Oval Glass Coffee Table - Natural
$603.00
1.52m Elm Coffee Table - Natural - Coffee TableCF6692-NI 1 1.52m Elm Coffee Table - Natural
$1,355.00
1.5m Console Table - Full Black - Console TableDT8176-KD 1 1.5m Console Table - Full Black
$732.00
1.6m Console Table - Full Black-Console Table-Calibre-Prime Furniture 1.6m Console Table - Full Black
$817.00
1.6m Console Table - Natural Top and Black Frame-Console Table-Calibre-Prime Furniture 1.6m Console Table - Natural Top and Black Frame
$276.00
1.6m ELM Console Table - Natural-Console Table-Calibre-Prime Furniture 1.6m ELM Console Table - Natural
$969.00
1.6m Sideboard Unit - Washed Natural-Sideboard-Calibre-Prime Furniture 1.6m Sideboard Unit - Washed Natural
$1,197.00
1.6m Wooden Console Table - Natural-Console Table-Calibre-Prime Furniture 1.6m Wooden Console Table - Natural
$1,112.00
1.7m Console Table - Full Black-Console Table-Calibre-Prime Furniture 1.7m Console Table - Full Black
$782.00
1.8m Console Table - White-Console Table-Calibre-Prime Furniture 1.8m Console Table - White
$1,986.00
1.8m Dining Table - Messmate - Dining TableDT6796-AW 1 1.8m Dining Table - Messmate
$1,201.00
1.8m Entertainment TV Unit - White-Entertainment Unit-Calibre-Prime Furniture 1.8m Entertainment TV Unit - White
$888.00
1.8m Sideboard Unit - Natural-Sideboard-Calibre-Prime Furniture 1.8m Sideboard Unit - Natural
$1,343.00
1.9m Elm Bench - Natural-Benches-Calibre-Prime Furniture 1.9m Elm Bench - Natural
$985.00
100cm Round Dining Table - Natural - Dining TablesDT2667-SD 1 100cm Round Dining Table - Natural
$492.00
150cm (H) Ash Curve Cabinet - Full Black-Cabinet-Calibre-Prime Furniture 150cm (H) Ash Curve Cabinet - Full Black
$1,406.00
2 Seater Fabric Sofa - Graphite Grey with Black Leg-Sofa-Calibre-Prime Furniture 2 Seater Fabric Sofa - Graphite Grey with Black Leg
$960.00
2.08m Buffet Unit - Messmate-Buffet-Calibre-Prime Furniture 2.08m Buffet Unit - Messmate
$1,424.00
2.1m Dining Table - Natural with Black Leg - Dining TableDT6725-EM 1 2.1m Dining Table - Natural with Black Leg
$975.00
2.2m Dining Table - Full Black - Dining TableDT8430-SI 1 2.2m Dining Table - Full Black
$1,457.00
2.2m Dining Table - Natural-Dining Table-Calibre-Prime Furniture 2.2m Dining Table - Natural
$1,939.00
2.2m Straight Top Dining Table - Rustic Oak Veneer - Trapezium Legs - Dining TablesDT6060-SI 1 2.2m Straight Top Dining Table - Rustic Oak Veneer - Trapezium Legs
$1,308.00
2.3m Right Return Office Desk - Walnut-Desk-Calibre-Prime Furniture 2.3m Right Return Office Desk - Walnut
$2,142.00
2.4m Dining Table - Messmate-Dining Table-Calibre-Prime Furniture 2.4m Dining Table - Messmate
$2,340.00
2.4m Elm Dining Table - Natural-Dining Table-Calibre-Prime Furniture 2.4m Elm Dining Table - Natural
$1,994.00
2.8m oval dining table - Black-Dining Table-Calibre-Prime Furniture 2.8m oval dining table - Black
$2,280.00
2.8m Wooden Dining Table - Natural-Dining Table-Calibre-Prime Furniture 2.8m Wooden Dining Table - Natural
$2,480.00
2.95m Wooden Dining Table - Natural-Dining Table-Calibre-Prime Furniture 2.95m Wooden Dining Table - Natural
$2,309.00
2m TV Entertainment Unit - Messmate-Entertainment Unit-Calibre-Prime Furniture 2m TV Entertainment Unit - Messmate
$1,082.00
2m TV Entertainment Unit - Walnut-Entertainment Unit-Calibre-Prime Furniture 2m TV Entertainment Unit - Walnut
$1,226.00
2m Veneer Top Entertainment TV Unit - Two Tone White-Entertainment Unit-Calibre-Prime Furniture 2m Veneer Top Entertainment TV Unit - Two Tone White
$919.00
2m Wooden TV Entertainment Unit - Black-Entertainment Unit-Calibre-Prime Furniture 2m Wooden TV Entertainment Unit - Black
$1,447.00
3 Drawer Chest - Natural Oak-Chest Of Drawers-Calibre-Prime Furniture 3 Drawer Chest - Natural Oak
$1,102.00
3 Drawers Dresser Unit - Natural Oak-Dresser-Calibre-Prime Furniture 3 Drawers Dresser Unit - Natural Oak
$1,126.00
3 Seater Left Chaise Sofa - Noble Grey-Sofa-Calibre-Prime Furniture 3 Seater Left Chaise Sofa - Noble Grey
$2,565.00
3 Seater Sofa - White Wash Boucle-Sofa-Calibre-Prime Furniture 3 Seater Sofa - White Wash Boucle
$2,047.00
3m Oval Meeting Table - Natural-Calibre-Prime Furniture 3m Oval Meeting Table - Natural
$1,093.00
55cm Side Table - Full Black - Side TableCF8162-SU 1 55cm Side Table - Full Black
$437.00